The adage ‘80% of your business comes from 20% of your clients” is proven true with DBC research. Over 18 months we spent $80,000 refining, interviewing and writing the results of our research.
More people are using design. That’s a good thing. Isn’t it?
In reality it can mean more fingers in the pie. More people accessing and using assets. And that means the design you introduced as an asset can quickly become a design debt.
I think designers need validation. How often does a designer present a concept to a great reception only to be told the client will return with their thinking at a later date … they just need to ‘ask another’. The client needs the designer to be validated.
In 2014 when I bought the newly published Value Proposition Design by Alexander Osterwalder, I quickly adapted the ideas and developed the Design Value Proposition. It looks at design from a clients’ perspective – what value we can add to their world.
Last week I met with one of my regular clients – a studio where I perform the role of Chairman.
In this case, I’m there to help the studio develop new directions – specifically – help them get a swap of new business through the door.
In May 2019, Design Business Council facilitated an UNseminar titled ‘What client’s think’.
We invited three clients to share their views about designers: what they liked, and what they didn’t.
This is a summary of the night written by Serpil Senelmis.
We all know the best way to new business is to get more work from existing clients but it can be hard trying to find new avenues to sell our skill.
This is a new service most designers can confidently add to their pitch.
Innovation whooshes past designers steadfastly committed to producing innovation solutions that keep their clients products and services up-to-date. But while we keep them relevant, who keeps us relevant?
To grow a design practice, it’s obvious that you need a constant supply of work either from existing clients or new clients. We know that 80% of your growth will come from existing clients. And we know that many agencies have clients scattered across a range of industry sectors
Our industry is rife with prejudices. We are a long way from gender equity when it comes to ownership of large agencies, in spite of equity at graduation. We slavishly follow the bright and shiny new designers and we are ageist.