We have made ourselves so accessible to clients — they can call/text/email/slack to contact us anywhere, anytime. It’s hard to manage.
‘Spotters fees’, ‘kick-backs’ and ‘hidden consultancy fees’ – they’re all secret commissions and they’re illegal under the Crimes Act.
It’s easy for designers to be overwhelmed by their workload but thinking like an emergency department of a hospital can help.
When expectations are managed, designers can add value managing a client’s social media presence – but it’s not to be under-estimated or under-serviced. Much reputational harm can come from inactivity or the wrong activity.
We all know it’s easier to get more work from existing clients than find new clients. Here are three great examples of creatives doing just that…
Recently I was a guest on a Streamtime Webinar talking about DIY business healthchecks.
We discussed the reports you can pull from project management software to check valuable profits aren’t leaking.
This is the stuff I wish I had have said…
So, this is our life now – working remotely and meeting virtually. So much seems to have changed but in reality most designers still have the same services to offer the same clients.
It is unprecedented times and it’s easy to feel overawed by the scale of this pandemic. But the same way you eat an elephant – bite-by-bite, is the same way that design studio owners can survive.
Everything a designer does has impact – our work has financial, social, environmental and value-based impacts on society. It’s up to individuals whether than impact is positive, or negative.
It is part of a designer’s role to give clients a framework in which to give their feedback. A framework helps moves the feedback from the subjective ‘I don’t like orange’ to a more appropriate, and useful objective responses.
Gaining client approval can be the most frustrating part of any project for both the designer and client. We’ve found introducing a RASCI – identifying roles and responsibilities at planning stage – solves many of the issues.
What exactly is a for-purpose studio? And working with for-purpose businesses the only way to build a for-purpose studio?
If that’s the case, I’ve think we have a problem.