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  • Home
  • Why
  • Where
  • Tools
    • Budget template
    • Conversation scripts
    • Costing and pricing calculator
    • Cost vs impact mapping
    • Craft vs strategic mapping
    • Design ladder mapping
    • Pricing systems
  • Resources
Design Business Council > Empathy mapping
What strategy is (and isn’t)
07
Mar

Design strategy has become a common service offered, or term used, by many designers. Just Google it and you will get about 1,150,000,000 results. When you dig into this you find many interpretations of design strategy.

Posted in: Design business strategy , Design value chain ,
Tags: Design Business School , Design management , Design strategies , Design strategy , Empathy mapping , Rebrand , Studio management ,
Can you mandate covid vaccination
19
Oct

Can you mandate designers are COVID vaccinated? And what is the best way to achieve a safe workplace without disruption?

Posted in: Business of design , can you mandate a COVID vaccination , COVID and design , COVID vaccinations , COVID vaxxers , creative business coach , design business coach , Design business strategy , Design studio management , Small business mentoring service , Studio management ,
Tags: Design Business School , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand ,
Making COVID an opportunity
07
Sep

COVID presents us with the perfect opportunity to review and revise our operations by developing a Balanced Scorecard.

Posted in: Business of design , Design business strategy ,
Tags: Agile design business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
Nick anGreg with halo
Who said I can’t work miracles
16
Aug

I won’t admit to being the messiah but we can help every design business with the Design Business Model Canvas.

Posted in: Business of design , Design business strategy ,
Tags: Agile design business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
Here’s the future as we see it
20
Jul

Right now, nearly half Australia’s population in lockdown. Again.
We’ve put our head up to peer into the future. Here’s what we think…

Posted in: Business of design , Design business strategy ,
Tags: Agile design business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
Explaining how design adds value
13
Apr

It’s sad but true; clients don’t see design as creating value for them. They are focussed on getting a competitive advantage, selling more products or services, making bigger profits.

Posted in: Business of design , Design business strategy ,
Tags: Agile design business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
learning client speak
The economics of design – learning client speak
16
Mar

Why don’t they teach economics in design courses? I guess it’s because many in the design community don’t make the connection between design and economics.

Posted in: Business of design , Design business strategy ,
Tags: Agile design business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
“Just get the job done”
23
Feb

How many times have you heard a client say that? They have talked to their partner (life and business), talked to some clients and prepared a brief in their head. Now it is just a matter of getting the job done.

Posted in: Design business strategy , Design pricing ,
Tags: Agile design business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
How to identify ‘bad’ clients
16
Feb

Here’s an exercise done to identify bad clients. It delivers valuable insights, especially if you repeat it a couple times a year.

Posted in: Design business coaching , Design business strategy , Design index , design value , Human centred design ,
Tags: Client relationships , customer experience , Design Business School , Design management , Design professional development , Design strategies , designers , Empathy mapping , internships , presentation skills , Professional development , profitable design businesses , ROI , Studio management ,
Margin vs profit
09
Feb

Apart from productivity increases there are two ways to accrue money: firstly by adding a margin, secondly by adding profit. They are different beasts and we would argue you need both to build a sustainable businesses.

Posted in: Design business coaching , Design business strategy , Design index , design value , Human centred design ,
Tags: Client relationships , customer experience , Design Business School , Design management , Design professional development , Design strategies , designers , Empathy mapping , internships , presentation skills , Professional development , profitable design businesses , ROI , Studio management ,
Is your studio a bit boring?
02
Feb

Taking on a design intern can be a win:win scenario. It adds diversity to a stable design team. Designers get management experience, interns get studio experience.

Posted in: Design business coaching , Design business strategy , Design index , design value , Human centred design ,
Tags: Client relationships , customer experience , Design Business School , Design management , Design professional development , Design strategies , designers , Empathy mapping , internships , presentation skills , Professional development , ROI , Studio management ,
Skills new business managers need
16
Nov

Fundamentally, new business managers are trying to get clients to buy from their studio rather than another …. so does that mean the only skill new business managers need is persuasion?

Posted in: Design business coaching , Design business strategy , Design index , design value , Human centred design ,
Tags: Client relationships , customer experience , Design Business School , Design management , Design professional development , Design strategies , designers , Empathy mapping , presentation skills , Professional development , ROI , Studio management ,
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