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  • Home
  • Why
  • Where
  • Tools
    • Budget template
    • Conversation scripts
    • Costing and pricing calculator
    • Cost vs impact mapping
    • Craft vs strategic mapping
    • Design ladder mapping
    • Pricing systems
  • Resources
Design Business Council > Empathy mapping
My studio isn’t working
10
Nov

It’s a terrible feeling, the realisation the studio you nurtured and grew no longer brings you joy … but do not despair, there are tools and resources to help diagnose the problem and fix it.

Posted in: Design business coaching , Design business strategy , Design index , Design pricing ,
Tags: Client relationships , customer experience , Design Business School , Design management , Design professional development , Design strategies , designers , Empathy mapping , presentation skills , Professional development , ROI , Studio management ,
Design maturity
Developing a mature Australian design industry
03
Nov

There has been much recent social media comment about the branding of the Australian Centre for the Moving Image (ACMI).
The new brand was developed by a UK firm after a tender process.

Posted in: Design business strategy , Design value chain ,
Tags: Agile design business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
We think we can help
16
Oct

We’re appalled at the federal budget and the lack of help for SME businesses – especially those not employing. We think we can help.

Posted in: creative business coach , Design business strategy ,
Tags: Agile design business , building a sustainable business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
Dealing with price sensitive clients
07
Sep

We talk to a lot of designers and many want to talk about their price sensitive clients. How much will it cost is a question often asked early in a client/designer discussion. Here’s what to say…

Posted in: Design business strategy ,
Tags: Agile design business , Design disruptors , Design management , Design strategies , Design strategy , Design value chain analysis , Empathy mapping , Rebrand , Studio management ,
The journey of a brand
06
Aug

Designers like to craft brands rather than design logos. We’re protective of identities created and like to be involved in building their character. Here’s a great example of a brand with character.

Posted in: Business of design , creative business coach , design business coach , Design business coaching , Design business mentor , design career , working from home ,
Tags: Client relationships , design career , Design management , Design strategies , designers , designing , Empathy mapping , Professional development , project management , Studio management , working from home ,
A fast and furious recovery!
04
Aug

Will Zoom meetings become the post-pandemic new normal? It may be too soon to say. What we do know is there’s a high degree of uncertainty in the design industry.

Posted in: Design business strategy , Design value chain ,
Tags: Design Business School , Design management , Design strategies , Design strategy , Empathy mapping , Rebrand , Studio management ,
close up of woman working from home
Are we working from home forever?
23
Jul

So, we’re working all from home now but are designers working from home forever? If they are, here’s some things you should consider …

Posted in: Business of design , creative business coach , design business coach , Design business coaching , Design business mentor , design career , working from home ,
Tags: Client relationships , design career , Design management , Design strategies , designers , designing , Empathy mapping , Professional development , project management , Studio management , working from home ,
Pay to win: strategies to get new business
20
Jul

There are many ways to develop strategies to play to win new business; some are good and some are really good. These are well defined strategy models that are used by businesses large and small.

Posted in: Design business strategy , Design value chain ,
Tags: Design Business School , Design management , Design strategies , Design strategy , Empathy mapping , Rebrand , Studio management ,
What clients think
What clients want survey
14
Jul

Designers spend an inordinant amount of time trying to guess what clients want. We’ve written a survey to ask them what they want. It’s yours to share.

Posted in: creative business coach , design business coach , Design business coaching , Design business mentor , design career , Milton Glaser ,
Tags: Client relationships , design career , Design management , Design strategies , designers , designing , Empathy mapping , milton glaser , presentation skills , Professional development , project management , Studio management ,
Man with beard
The future work from home studio
14
Jul

Is the WFM model here to stay? Maybe becaue humans love flexibility. We love the ability to choose when to work and when to play, and that’s exactly what remote working delivers.

Posted in: creative business coach , design business coach , Design business coaching , Design business mentor , design career , Milton Glaser ,
Tags: Client relationships , design career , Design management , Design strategies , designers , designing , Empathy mapping , milton glaser , presentation skills , Professional development , project management , Studio management ,
Milton Glaser signature
Is a design career sustainable?
02
Jul

Designers spend a great deal of time trying to guess what their clients want. The insights from this recent UK report conducted by ‘Up to the Light’ are valuable to all Australian designers.

Posted in: creative business coach , design business coach , Design business coaching , Design business mentor , design career , Milton Glaser ,
Tags: Client relationships , design career , Design management , Design strategies , designers , designing , Empathy mapping , milton glaser , presentation skills , Professional development , project management , Studio management ,
What clients want
23
Jun

Designers spend a great deal of time trying to guess what their clients want. The insights from this recent UK report conducted by ‘Up to the Light’ are valuable to all Australian designers.

Posted in: design business coach ,
Tags: Client relationships , customer experience , Design management , Design professional development , Design strategies , designers , Empathy mapping , presentation skills , Professional development , project management , Studio management ,
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